Terms of service

Last Updated: July 30, 2026

1. Acceptance of Terms

Welcome to Majna Dates. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About Us

Majna Dates is an Emirati premium date brand offering high-quality dates, handcrafted date products, snacks, spreads, and luxury gift boxes.

3. Products

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, slight variations in color, packaging, or appearance may occur due to photography, seasonal harvests, or product updates.

4. Pricing

  • All prices are displayed in UAE Dirhams (AED).
  • Prices include VAT where applicable unless otherwise stated.
  • We reserve the right to change prices without prior notice.

5. Orders

  • Orders are subject to acceptance and product availability.
  • We reserve the right to cancel or refuse any order for any reason, including pricing errors or suspected fraudulent activity.
  • You will receive an order confirmation once your purchase has been successfully placed.

6. Payment

We accept secure online payment methods available through our website. Payment must be completed before an order is processed.

7. Shipping & Delivery

  • We currently deliver within the United Arab Emirates.
  • Estimated delivery times are provided for guidance and may vary due to circumstances beyond our control.
  • Delivery delays do not entitle customers to compensation unless required by applicable law.

8. Returns & Refunds

Due to the perishable nature of our products:

  • Food items cannot be returned unless they arrive damaged, defective, or incorrect.
  • Any issue must be reported within 24 hours of delivery, accompanied by clear photographs.
  • Approved refunds or replacements will be processed at our discretion and in accordance with applicable UAE consumer protection laws.

9. Product Storage

Customers are responsible for storing products according to the instructions provided on the packaging. Majna Dates is not responsible for product deterioration resulting from improper storage after delivery.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, product names, and designs, is the property of Majna Dates and may not be copied, reproduced, or used without prior written permission.

11. Promotions & Discount Codes

  • Promotional offers are subject to their individual terms.
  • Only one discount code may be applied per order unless otherwise stated.
  • Promotions cannot be exchanged for cash.
  • We reserve the right to cancel or refuse promotions where misuse, fraud, or technical errors are identified.

12. Limitation of Liability

To the fullest extent permitted by law, Majna Dates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

15. Changes to These Terms

Majna Dates reserves the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.